Frequently Asked Questions

How does Found My Geartag™ work?

Attach a QR-enabled GearTag™ to any item.

If found, someone scans the code using their smartphone—no app or login needed.

You receive a private message from the finder, so you can arrange pickup or offer a reward—all without exposing your personal info.

Why offer a reward?

Offering a reward motivates honest people to return your lost gear. It’s a proven way to accelerate returns and build goodwill.

Is my personal information safe?

Totally private. Finders only message you through our secure form—your contact details are never visible unless you choose to share them.

What if I lose something but don’t have a GearTag?

No problem! You can still use our Search a Tag™ feature to try matching found tags with owners. We’ll guide them through messaging securely—making your otherGearTag still useful.

How long will messaging work?

Every tag includes 1 year of free messaging and alerts. Need it longer? Continue messaging for just $7/year, no contracts—automatic renewal keeps things seamless.

Can my GearTag be reused if I upgrade gear?

Seriously anything! Common uses include:

  • Phones, laptops, keys, wallets
  • Backpacks, sports gear, musical instruments
  • Water bottles, luggage, tools—virtually anything important to you.

Do I need to install an app?

Nope. Simply scan the QR code with your phone camera—instantly opens the finder form. Super frictionless, no downloads required.

I’m a business/hotel/amusement park. Can we integrate?

Yes—declutter your lost & found process by adopting GearTags™ in high-traffic environments. Let’s chat about volume pricing, branding, or custom deployments.

What if my QR code wears out or gets damaged?

Tags are made tough and outdoor-ready. But if it’s damaged, you can order a replacement tag and relink it to the same registered gear—done in minutes.